Social CRM

SOCIAL CRM

Turn communities into customers

THE REVOLUTION OF CRM


YouNet Social CRM – the integration of social media with customer relationship management (CRM) strategies – is the next frontier for organizations that want to optimize the power of social interactions to get closer to customers. With the worldwide explosion of social media usage, businesses are feeling extreme pressure to be where their customers are. By that, our product provides contextual information to help teams resolve support issues, nurture prospective leads and deliver an exceptional brand experience.

Why Us?

Largest Data Pool from Social Listening

Consumer Online-Behaviour Analysis

Engage Directly with Customer

What we offer?

Audience Demography

SMART INSIGHTS

Help Desk & Social Support

Integrated with non-social CRM

Instantaneous Feedback Tools

Discover Prospects and Leads

Deal Filter

Sales Interactions

benefits across departments

YouNet Social CRM offers an integrated platform for sales and marketing, its popularity as a social CRM soars with each passing day. The features in Social CRM are the best way to empower your sales, marketing and support teams with social media solutions available directly in the app. Do everything from your CRM dashboard.

benefits across communities

The most compelling reason to move your CRM to social media is because this is where your customers now live. It is the best place to get closer to customers because you can connect with them wherever they are. The more connected you are with your customers, the more loyal they will be to your brand.

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