Integrated Social Marketing

Integrated Social Marketing

Unlock brands social potential

How our social team can help

YouNet’s social marketing services are focused on putting your company in a better position to tap into the two-way conversation naturally happening between you and your customers. Our services are designed to show you where people are talking about you, the areas where you can best get involved, and the tactics you should use to help increase brand awareness. Through our social media audit, competitive analysis, and custom-built interactive strategies, we’ll teach you how to take advantage of the social technology and how to successfully drive the customer to your brand information.

Social Media Consultancy

YouNet offers expert consultancy on all aspects of your social media strategy and online community presence.

Consultancy can range from providing social media engagement strategies, social media editorial guidance, social listening services, and social media crisis management to moderation guidance.

We can deliver your consultancy in a workshop setting, or as training, and the YouNet team can work alongside your own social media manager, or provide you with comprehensive documentation tailored for your brand.


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Brand Management

We are passionate about unique perspectives and a single goal – “Redefine Your Online Presence and Maximum ROI right away.” With our Online Reputation Management approach, we push down the negative reviews with opportunities and possibilities for your brand promotion. This is how we help clients to establish stronger brand visibility, target potential customers, increase engagement, retain customer loyalty and of course, gain better SERPs.

Based on our advance Social Listening technology, we help you find & secure the appropriate usernames & profiles across the channels. Your brand is obviously very important and so our social team will always be on hand to help to turn potential customer problems into praise.


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Social Media Monitoring

The wealth of information freely shared on social media outlets represents a tremendous opportunity for our team of market researchers.

With billions of social media posts a day it can be hard to make sense of what is being said and what shapes your reputation. Our social media monitoring service tracks the information clients need to guide their communications strategy today and anticipate the buzz of tomorrow

We help identify what matters from within the huge volumes of social media content that are created and shared each day. The services are designed around what matters most, to understand what is happening and what it means and to inform better decisions.

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Social Reporting & Analysis

You want to stay on top of your social brand and campaign performance, sales opportunities, service requests etc? You need data pre-cleared, quality assured and information packaged right for your target audience? Our analytics and research team is at your disposal - with the combined experience of more than 15 years in reporting and information design.

Ad-hoc Analysis & Deep Dives

  • Get flexible ad-hoc snapshots of developing events
  • Create empirical foundation for strategic decisions
  • Know what's relevant to your audience, tweak your content strategy
  • Benchmark products, segments, brands

Recurring Digital Media Reporting

  • One time briefing, continuous updates, clear focus
  • Track progress, identify trends
  • Routinely knowledge distribution
  • Source for ongoing optimization and decision support

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Integrated Social Marketing

YouNet's Marketing Services helps the local’s top brands intelligently interact with today’s dynamic, empowered and hyperconnected customers through the channel(s) they prefer. Backed by the industry’s highest-rated client services team,YouNet Marketing Services’ integrated cross-channel marketing technology enables brands to effectively leverage social media to extend their reach, target and respond to key influencers and develop a deeper understanding of their customers.

When customers expect seamless brand experiences, only YouNet Marketing Services brings marketers the scale and flexibility required to effectively engage in modern cross-channel customer interactions.



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Crisis Monitoring & Management

YouNet can provide a full Crisis Management service from the analysis step to the intervention step in order to recover critical effects. Our crisis management service provides a support to companies in collecting bad contents in order to plan recovery short or long term intervention strategies.

Methodology:

  • Within 24 hours the crisis occurs we can activate the crisis monitoring service. It can be focused on the most negative and relevant topics of the Crisis in order to give a proper answer to the customers in a short time.
  • It is necessary to focus where the crisis triggers on the web by a deep social listening analysis.
  • This service keeps control on social listening system by sending immediately alert to stem the crisis

Strategy:

  • Managing the user reaction: YouNet Social Listening system allows to keep under control in real time the place users’ reaction to company communication in case of crisis.
  • Monitoring the influencers attitude: Our system allows to keep under control how the influencers talk about the company’s occurring crisis
  • Take advantage from the situation: transforming a bad experience into an opportunity to improve the company’s attitude to customer care and communication abilities.

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